UX consulting leadership for global enterprise projects - from strategy to deployment:

If you are reading this, chances are you are looking to fill a gap in the user experience expertise within your organization.

User experience architecture is a niche multi-disciplinary expertise that many organizations cannot justify as a full-time in-house position. Some organizations may have a young team that maintains existing applications, but needs leadership in innovation to guide critical re-design or new application projects.

Engagement Scenarios

Scenario 1: A company is hurting because a poor user interface has a negative impact on business performance. The problems may be low conversion and retention rates, poor usability, the application does not meet business goals, poor customers/users satisfaction, or, all of the above. A complete UI overhaul is needed.

Scenario 2: A company is developing a next generation enterprise-grade rich internet application. The needed user interface must be efficient, productive and user-friendly for the casual and power user in order to minimize the total cost of ownership for the company's customers.

In over 15 years of practice I have helped organizations solve complex UI challenges and create successful user interfaces.

I develop long-term relationships of trust and respect with my clients and their customer base. I am often re-engaged when new versions and improvements are planned.

I have a proven track record of effective communication and collaboration with multi-national, cross-cultural teams, on-site, remote or outsourced.