For teams building AgeTech
Build AgeTech that care organizations adopt.
Your customers are care organizations: home care, senior living, hospitals and health systems. They will evaluate your product hard, shape it to their setting, and expect it to hold up in daily use, and it is their staff, residents, and families who decide whether it does. I help you build for that whole journey, from procurement scrutiny through deployment.
or email ezra@artandtech.com
Booking opens Calendly’s scheduler here, along with its cookies. Chicago time (CT).
Painpoints
Most teams reach me at one of a few points. If one of these sounds like where you are, that is a good reason to talk.
Your demos go well and pilots start, but they are not converting into contracts, and you cannot tell what the deals actually stall on.
We look at the whole picture: how the product lands in the buyer's operation, what the pilot measured, and what actually drove their decision. Then we fix the part that is losing you the deal.
Responsible-AI questions now arrive with every deal, and the weeks you spend assembling answers cost you the quarter.
I get your governance and your evidence in order, and into a form your sales team can hand over on request. Diligence then shortens the cycle instead of stretching it, and the same material answers your investors.
The product demos well, but you cannot show a buyer hard evidence that older adults, family caregivers, and staff can rely on it in daily use.
I test it with exactly those people and turn what we learn into evidence that stands up in an evaluation, not just a better demo.
Every new customer turns into a custom build. Each care organization wants the product shaped to its setting, and growth is costing you more than it earns.
That is a service problem more than a product problem. I design the configuration, onboarding, and training around the product, so a rollout repeats and your cost to serve falls as you add customers instead of climbing.
You have not sold into a care organization yet, and you want a senior read on the plan before the budget goes out the door.
A short review of your strategy against how care organizations evaluate, buy, and deploy, and the measures they will judge you by, so the budget goes to what will actually win the deal.
Expertise
AgeTech is where I work now. B2B product design is what I have done for decades, across industries, and the craft carries over: understand the buyer’s business, design for the people who do the work, and order the roadmap by the value each release delivers. Age raises the stakes; the discipline is the same.
Product Strategy, Research & UX Design
You sell to a care organization, but the product only earns its place once it works across every role inside it — care staff, clinicians, administrators, and residents — and your strategy has to hold the buyer and all of them at once. I work through it with research, quick prototypes, and testing with real users, then shape what we learn into a roadmap ordered by the value each release delivers to the buyer and to the people using it.
AI Governance & Risk Assessment
I build governance that draws on the ISO 42001 and ISO 42005 standards, and run risk reviews that weigh the technical checks and the real-world use together.
Service Design
Your product lands inside someone else's operation. I design the service around it: configuration, onboarding, training, and support, matched to how care organizations actually deploy, so each rollout repeats instead of starting over.
Diligence & Standards Readiness
Responsible AI is becoming a condition of the sale. I get your governance, your evidence, and your standards posture ready for the care organizations, partners, and investors who will check before they commit.
Staffing
Who does the work, and what happens when it is bigger than one person, in the order I prefer.
The advisor you retain is the one who does the work. Nothing is handed off to junior staff or subcontracted to cheaper hands, and I scope each engagement so that holds.
When it needs skills or hours I do not have, you hire them. I help you define the role, screen, and choose, then work alongside the people you bring in. They stay with you, and so does what they learn.
For a bounded piece, occasionally one specialist I trust, named and priced before they start.
I do not assemble teams on your behalf. If your situation calls for an agency, I will say so and help you choose one.
Adopting AgeTech for a care organization? See the page for care organizations.
or email ezra@artandtech.com
Booking opens Calendly’s scheduler here, along with its cookies. Chicago time (CT).