For care organizations
Adopt AgeTech without getting burned.
You run home care, senior living, a hospital or health system, and vendors are promising a lot. I help you at every step: evaluating what is on offer, selecting what fits, shaping it to how your people and residents actually work, and deploying it so it earns its place instead of gathering dust.
I do not resell anyone’s product and take no vendor referral fees, so the advice is only ever about what serves the people in your care.
or email ezra@artandtech.com
Booking opens Calendly’s scheduler here, along with its cookies. Chicago time (CT).
Painpoints
Most organizations reach me at one of a few points. If one of these sounds like where you are, that is a good reason to talk.
You are about to commit real budget and a multi-year contract on the strength of a demo, and the vendors all sound the same.
I evaluate the products the way you would with a product team of your own: what each one actually does in your setting, what it will cost you to run once the discount expires, and which promises are a roadmap rather than a feature. You get a recommendation you can take to the board.
You need to put a system out to bid, and the RFP has to surface the real differences rather than reward the best sales deck.
I help you write the RFP, define the requirements that matter, and set the scoring, then read the responses with you. The comparison ends up being about substance and cost of ownership, not presentation.
The pilot has to answer to your board, not just please the people in the room.
We agree what success means before it starts, in hours returned to staff, cost per resident, and what families and residents actually experience. Then I give you an honest read, so the decision to scale or to walk away rests on numbers you can defend.
You bought the technology, and the savings never showed up in the budget.
Technology on its own does not release cost. I redesign the service around it: which tasks move, which roles change, how the day is run, and what the staffing model looks like afterwards. The efficiency has to land somewhere you can count it, or it is not a return.
The AI you deploy touches residents, and it is your organization that answers for it, to families, to your board, and to the state.
I put governance around what you deploy: consent, data handling, and a plain line of accountability with a named owner for every risk. It is written to satisfy a regulator and to match how the product is really used, so the exposure is managed rather than assumed.
Expertise
I have spent decades in B2B product design across industries, much of it on the vendor’s side of deals like the one you are weighing. I know how these products get planned, roadmapped, and shipped, and what the promises cost to keep. Your evaluation gets the benefit of that.
Vendor Selection & Solution Vetting
I evaluate the products you are considering, and the AI inside them, against your setting, your staff, and the people in your care. You get a clear read on what each one really does, where it falls short, and whether the vendor's roadmap is a plan for delivering value or a list of promises.
RFP & Requirements
I help you write the RFP, define the requirements that matter, and set the scoring, so you compare vendors on substance instead of on who demos best.
Pilot Design & Outcome Measurement
We agree what success looks like before the pilot starts, then measure it honestly. You learn whether the tool earned its place before you commit to it across the organization.
AI Governance for What You Deploy
The AI you buy still touches vulnerable people. I put policy, consent, data handling, and a clear line of accountability around it, so every risk has a named owner.
Customization, Adoption & Resident Experience
A tool that no one uses helped no one. I fit the product to your setting: configuration, workflows, and training. Then I design the rollout around the staff who run it and the residents and families on the other end, so it becomes part of the day rather than another login.
Staffing
Who does the work, and what happens when it is bigger than one person, in the order I prefer.
The advisor you retain is the one who does the work. Nothing is handed off to junior staff or subcontracted to cheaper hands, and I scope each engagement so that holds.
When it needs skills or hours I do not have, you hire them. I help you define the role, screen, and choose, then work alongside the people you bring in. They stay with you, and so does what they learn.
For a bounded piece, occasionally one specialist I trust, named and priced before they start.
I do not assemble teams on your behalf. If your situation calls for an agency, I will say so and help you choose one.
Building AgeTech yourself? See the page for teams building AgeTech.
or email ezra@artandtech.com
Booking opens Calendly’s scheduler here, along with its cookies. Chicago time (CT).